Contact Us

👣 Let’s Craft Your Perfect Fit – Together

📮 Quick Links
➊ Order & Shipping: Track Your Package 
➋ Returns: Start a Return Request 
➌ Custom Orders: Design Your Bespoke Pair

✉️ Preferred Contact Methods
1. Email (Fastest Response)

• General Inquiries: retrostepuk@gmail.com
• Customer Support: retrostepuk@gmail.com (Attach order number for faster help)
• Wholesale/Collabs: retrostepuk@gmail.com

2. Phone

•  +86 19112763350

3. Billing address

• 3-2-18-4, no.139 Guotang Road Yu Bei Qu, 400024 Chongqing, China

🕒 When to Expect a Reply
Emails: 24 hours (weekdays) | 48 hours (weekends)

📋 Before You Contact
To serve you better, please include:

• Order number (if applicable)
• Preferred contact method
• Photos (for damage/quality issues)

🌐 Connect Beyond Words

Instagram: @retrostepuk

Pinterest:  @RetroStepUK

Why We’re Different
☛ No Bots, Just Humans: Every query is read by our team.
☛ Shoemaker Consultations: Upgrade your ticket to chat directly with artisans.