Payment Methods Policy

🔒 Secure & Simple: We Accept PayPal Only

💳 Accepted Payment Options via PayPal

Your safety comes first. All transactions are processed through PayPal’s encrypted platform, supporting:

  • PayPal Account Balance
  • Credit/Debit Cards linked to PayPal (Visa, Mastercard, Amex)
  • PayPal Credit (subject to approval by PayPal)

Note: We do not store any payment details on our servers.

🌍 Currencies & Conversion

  • Primary Currency: GBP (£)
  • Auto-Conversion: International customers can pay in their local currency. PayPal handles conversion at checkout.
  • Dynamic Exchange Rates: Displayed prices are in GBP. Final charges may vary slightly based on PayPal’s rates.

🛡️ Payment Security

  • SSL Encryption: Our checkout is secured with 256-bit encryption.
  • PayPal Buyer Protection: Eligible purchases are covered by PayPal’s Protection Policy.
  • 3D Secure Verification: Required for card payments via PayPal.

⏱️ Payment Confirmation & Order Processing

  1. Instant Confirmation: You’ll receive a PayPal receipt + order confirmation email immediately after payment.
  2. Order Validation: We manually review high-value orders (>£300) for fraud prevention (adds 1-2 hours to processing).
  3. Declined Payments: Contact PayPal directly or try another card linked to your PayPal account.

🔄 Refunds via PayPal

  • Timeline: Refunds processed to your PayPal account within 3-5 business days after approval.
  • Partial Refunds: Will reflect as separate transactions.
  • Currency Conversion: Refunds are issued in GBP. PayPal reconverts to your local currency, which may cause minor value differences.

❓ FAQs

Q: Why don’t you accept credit cards directly?
A: To prioritise security, we rely on PayPal’s PCI-certified system to handle sensitive data.

Q: Can I split payment between PayPal balance and a card?
A: Yes! PayPal allows combined payment methods at checkout.

Q: I don’t have a PayPal account. Can I still pay?
A: Yes! Choose “Pay with Debit/Credit Card” at PayPal checkout to pay as a guest.

Q: Will I receive an invoice?
A: Yes! PayPal emails a tax invoice automatically. 

⚠️ Important Notes

  • Failed Payments: Orders are not reserved until payment clears. Retry or contact us if stock sells out.
  • Bank Disputes: Chargebacks must be resolved through PayPal. We’ll provide order evidence within 7 days.
  • Business Accounts: For bulk/wholesale orders, contact us for invoice-based PayPal payments.